Privacy Policy

Last updated: May 2026

Who We Are

PFcyber is a full-service digital agency operating worldwide since 2001. Our website is pfcyber.com. You can contact us at email us.

What Information We Collect

We collect information in two ways:

• Information you provide directly – when you submit our contact form or free audit request, we collect your name, email address, company name, website URL, and the details of your enquiry.
• Information collected automatically – when you visit our site, we collect anonymised data about your visit including pages viewed, time spent, device type, browser, and approximate location (country/city level). This is collected via Google Analytics and Microsoft Clarity.

How We Use Your Information

• To respond to your enquiry or deliver your free audit report
• To improve our website based on how visitors use it
• To understand which services are most relevant to our visitors
• We do not sell, rent, or share your personal data with third parties for marketing purposes

Cookies & Analytics

We use the following services which set cookies on your device:

• Google Analytics (GA4) – measures traffic, page views, and user behaviour anonymously. You can opt out at tools.google.com/dlpage/gaoptout.
• Microsoft Clarity – records anonymised session replays and heatmaps to help us understand how visitors navigate the site. No personally identifiable information is captured. Learn more at clarity.microsoft.com.

You can disable cookies at any time through your browser settings. This will not affect your ability to use the site.

Contact Form Data

Form submissions are processed via Web3Forms and delivered to our email. We retain your submission data for up to 12 months for the purpose of following up on your enquiry. You may request deletion at any time by emailing email us.

AI Chat Assistant

Our AI assistant (Lea) is powered by Anthropic's Claude API, routed through a Cloudflare Worker. Conversations are not stored or used for training purposes. Do not share sensitive personal or financial information in the chat.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict how we process your data
• Withdraw consent for analytics at any time

To exercise any of these rights, contact us at email us. We will respond within 30 days.

Third-Party Links

Our site contains links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this policy occasionally. The date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

For any privacy-related questions: email us